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About Us | SwiftCareMob
SwiftCareMob  /  About

Mobility
without
compromise.

We built SwiftCareMob on a single conviction — that access to quality mobility equipment should be straightforward, honest, and dignified. Everything we do flows from that.

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Who We Are

An independent retailer
built on purpose,
not scale.

SwiftCareMob exists because finding quality mobility equipment with genuine, knowledgeable support is harder than it should be. We set out to change that — not by becoming the biggest, but by becoming the most trusted.

We are a specialist. Mobility is not a department within our business — it is our entire business. Every product is personally assessed. Every recommendation is honest. Every customer is treated as an individual with a specific need, not a transaction to be processed.

"The measure of what we do isn't how many units we shift — it's how many people move more freely because of us." Founding Principle — SwiftCareMob
How We Operate

Six principles.
No exceptions.

i.
People before product

We listen before we recommend. The right scooter for your life may not be the most expensive one — and we will tell you that plainly.

ii.
Nothing we wouldn't recommend to family

Every item in our catalogue has been assessed against a simple question. If we wouldn't confidently put it in front of someone we care about, it doesn't make the list.

iii.
Radical transparency

Product descriptions that tell the truth, including limitations. Pricing that is what it is. No bait-and-switch, no hidden charges, no fine print surprises.

iv.
Delivery taken seriously

Free, tracked, insured — to every mainland UK address on every order. We know that waiting for something important is not a neutral experience.

v.
Aftercare that actually exists

Returns and warranty support handled by us, not deflected. The relationship does not end when the payment clears.

vi.
Real people on the phone

When you call, someone answers who knows our products, understands what mobility means to daily life, and has the authority to actually help.

Our Promise

What every customer
can expect.

These are not aspirations. They are the operational standard we hold ourselves to on every order, every call, every day.

— one
Free UK Delivery, Without Exception

Every order ships free to mainland UK. No minimum spend threshold. No surprise charges at checkout. Tracked and insured from dispatch to arrival.

— two
Genuine Products, Verified

Every item is sourced directly from reputable manufacturers. No grey market imports. No substandard alternatives. What you see is exactly what you receive.

— three
Human Support, Not a Script

Our team are knowledgeable specialists. When you call or write, you speak to someone who understands your question and has the ability to resolve it.

— four
Returns Without the Runaround

Something is not right? We make it right. No multi-step portal, no automated refusals, no prolonged back-and-forth. Straightforward, handled properly.

— five
Full Warranty, Managed for You

All products carry their full manufacturer warranty. If a claim arises, we manage it. You should not have to navigate that process alone.

— six
Honest Recommendations, Always

We will tell you when a less expensive model serves your needs equally well. Our business is built on trust that outlasts any single transaction.

12K+
Customers Served

Individuals and families across the UK who move more freely.

500+
Products Listed

Every one personally vetted before it reaches the catalogue.

4.9★
Review Score

Verified across Google and independent review platforms.

Free
UK Delivery

On every order, to every mainland UK address, always.

SwiftCareMob

Ready to find
the right
scooter for you?

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